Welcome to The Pink Panda. By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.
1. About Us
The Pink Panda is a digital marketing agency providing services including, but not limited to:
- Search Engine Optimization (SEO)
- Google Ads (PPC)
- Social Media Marketing
- Website Design & Development
- Content Marketing
- Email Marketing
- WhatsApp Automation
- Graphic Design & Branding
- YouTube Marketing
- Digital Marketing Consulting
2. Acceptance of Terms
By accessing our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
3. Services
Our services are customized according to each client’s business goals and requirements.
Project timelines, deliverables, pricing, and scope will be outlined in a separate proposal, quotation, or service agreement before work begins.
4. Client Responsibilities
The client agrees to:
- Provide accurate and complete information required for the project.
- Deliver necessary content, images, login credentials, and approvals on time.
- Respond promptly to requests for feedback.
- Ensure they have the legal rights to all materials supplied.
Project delays caused by missing information or approvals from the client may affect delivery timelines.
5. Payments
- Payments must be made according to the agreed quotation or invoice.
- Projects may require an advance payment before work begins.
- Delayed payments may result in project suspension until outstanding dues are cleared.
- All fees paid are non-refundable unless otherwise agreed in writing.
6. Revisions
Reasonable revisions are included as specified in the project proposal.
Requests beyond the agreed scope may incur additional charges.
7. Intellectual Property
Upon full payment, ownership of the final approved deliverables will transfer to the client unless otherwise stated.
The Pink Panda retains ownership of:
- Internal processes
- Marketing methodologies
- Templates
- Proprietary tools
- Source files not specifically included in the agreement
We reserve the right to showcase completed work in our portfolio unless restricted by a signed confidentiality agreement.
8. SEO & Marketing Disclaimer
While we follow industry best practices, digital marketing results depend on numerous factors beyond our control, including:
- Search engine algorithm updates
- Market competition
- Industry trends
- Advertising platform policies
- Client website performance
Therefore, we do not guarantee specific rankings, traffic, leads, or sales.
9. Third-Party Platforms
Our services may involve third-party platforms such as Google, Meta, LinkedIn, YouTube, WordPress, Shopify, or other marketing tools.
We are not responsible for:
- Platform outages
- Policy changes
- Account suspensions
- Pricing changes
- Technical issues caused by third-party providers
10. Confidentiality
We respect the confidentiality of all client information and will not disclose confidential business information to third parties without prior consent, except where required by law.
11. Limitation of Liability
The Pink Panda shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or services.
Our maximum liability shall not exceed the total amount paid by the client for the specific service giving rise to the claim.
12. Website Content
All content, graphics, text, logos, designs, and materials on this website are the property of The Pink Panda unless otherwise stated.
Unauthorized copying, reproduction, distribution, or modification is prohibited without written permission.
13. Cancellation
Either party may terminate a project by providing written notice.
The client remains responsible for payment for all work completed up to the date of termination.
14. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time.
Updated versions will be published on this page with the revised effective date.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of the courts of Gurugram, Haryana.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
The Pink Panda
Email: gaurav@thepinkpanda.in
Phone: +91 98112 97974
Location: DLF Phase 2, Gurugram, Haryana, India
